Returns & Exchanges

At Cadence, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our dedicated team is here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.